REFUND POLICY

 Unfortunately, since we are dealing with food and for health reasons, we cannot accept returns. If your package arrives damaged, please send us photos and we may reship a second item to you depending on the situation. We are sorry for any inconvenience this may cause, but we do this for safety reasons. Any custom boxes are unable to be returned as well.

PLEASE NOTE: Melted Chocolate does not count as a damaged item. As warmer weather comes chocolate may melt. When your box arrives let it cool down. If you don't want your chocolate melting, we suggest purchasing items that are not heat-sensitive during hotter months.

You can always contact us for any return questions at sales@FreezeDriedSweets.net

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.